Payment reminder refers to a written or electronic request from the creditor to the debtor to settle an invoice that is due but not yet paid. It is the first stage in out-of-court receivables management and aims to prevent payment defaults without immediately initiating legal action.

A payment reminder is not a formal dunning notice in the sense of the obligation to determine default under the German Civil Code (BGB); nevertheless, it can expressly state that default will occur if payment is not made. Important legal reference points are the German Civil Code (BGB) regarding default and default interest and the Commercial Code (HGB) regarding retention obligations for accounting records. Of particular tax relevance is whether VAT must be accounted for depending on the chosen taxation method (accrual vs. cash accounting) — i.e., whether it is recognized at invoice issue or only upon receipt of payment.

Practical notes:

Practical application in accounting

For ongoing accounting it is important to note: a payment reminder does not immediately change the accounting status of a receivable. Only when additional items are realized (dunning fees, default interest) or when receivables are written off are accounting entries required.

Zeitplan und Vorgehen

Buchung und Dokumentation

Sample wording and examples

Concise and legally sound wording increases the effectiveness of the payment reminder. Examples of short text modules:

Concrete example for accounting practice: You send a payment reminder 10 days after the due date. If there is no response, you include possible dunning charges in the second reminder and calculate default interest from the date default begins. These items are posted only when you actually invoice them to the customer or when payments are received.

Consequences of non-compliance and next steps

If payment reminders remain ineffective, the usual sequence is dunning, possibly debt collection and a court order for payment. For small businesses and freelancers, a staged, documented approach is economically sensible to limit costs and control tax effects.

Conclusion: A well-worded, legally informed payment reminder is an important instrument of receivables management. Document reminders carefully, observe deadlines and consider both commercial and tax law requirements to safeguard liquidity and tax compliance.

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Glossary Questions
When should I send a payment reminder?

Send the reminder shortly after the due date; 7–14 days after the payment deadline is common. Legally, default under § 286 BGB generally occurs 30 days after the due date, unless a specific payment deadline was agreed.

Is a payment reminder the same as a dunning notice and does it put the debtor in default?

No, a payment reminder is not formally identical to a dunning notice and is usually intended as a friendly reminder. However, a reminder can be regarded as a dunning notice and trigger default if it clearly demands payment and the payment deadline has been exceeded.

Can I charge dunning fees or default interest in a payment reminder?

Dunning fees and default interest can only be claimed if the debtor is in default; a reminder on its own does not necessarily establish default. Unless otherwise agreed in the contract, you should in the reminder merely point out possible costs in the event of further default.

What must a payment reminder contain?

State the invoice number, invoice date, amount due, original payment date and your bank details, and set a clear payment deadline (e.g., 7–14 days). Keep the wording factual and polite, and, if applicable, indicate possible further steps such as a formal dunning notice or debt collection.

How many payment reminders are customary before I send a formal dunning notice or involve a collection agency?

In practice, 1–3 payment reminders are common before formal dunning notices are sent; there is no legally prescribed number. Decide based on the size of the claim, the customer's history and a cost–benefit assessment whether to continue sending reminders or to take external action.

History
Publication date:
11/14/2025
Modification date:
11/15/2025
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